30jl Privacy Policy –
Your Data, Handled With Care

Welcome to the 30jl Privacy Policy. This document explains how 30jl ("we," "us," or "our") — the operator of the online gaming platform at https://30jl.best — collects, uses, stores, and protects the personal information of our players and website visitors.

At 30jl, we understand that trust is everything. When you hand over your personal details to register an account, make a deposit, or get in touch with our support team, you're trusting us to handle that information responsibly. We take that seriously and we've written this policy to be as straightforward as possible — not buried in confusing legal language, but clear enough that any Filipino player can understand exactly what happens with their data.

This Privacy Policy applies to all players, registered users, and visitors who access the 30jl website and any related services, features, promotions, or communications associated with the 30jl platform. By registering an account or using any part of the 30jl platform, you acknowledge that you have read and understood this Privacy Policy.

30jl collects personal information that is necessary to provide you with a safe, functional, and compliant gaming experience. The categories of personal data we collect include:

We only collect information that is relevant and necessary for the purposes described above. 30jl does not collect sensitive personal information such as biometric data, racial or ethnic origin, religious beliefs, or health information unless specifically required by law.

30jl collects your personal data through the following channels:

• Direct registration: When you create your 30jl account, you voluntarily provide your name, email, mobile number, and date of birth.
• Identity verification (KYC): When you submit government-issued ID documents for account verification purposes.
• Payment transactions: When you make a deposit or request a withdrawal through GCash, Maya, bank transfer, or other supported payment methods.
• Customer support interactions: When you contact the 30jl support team via live chat or email, we retain records of those communications.
• Automated technology: Cookies, web beacons, and similar tracking technologies automatically collect technical and usage data when you browse or use the 30jl platform. See Section 6 for full details on cookies.
• Third-party payment providers: When you transact through GCash, Maya, or affiliated banking services, those providers may share transaction reference data with 30jl for payment confirmation purposes.

30jl uses the personal information we collect for the following specific purposes:

• Account creation and management: To set up, verify, and maintain your 30jl player account.
• Identity and age verification: To confirm that you meet the 21-year minimum age requirement and other eligibility criteria for gaming on the platform.
• Payment processing: To process your deposits, settle winnings, and handle withdrawal requests accurately and securely.
• Customer support: To respond to your queries, complaints, and account-related requests in a timely manner.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, and other security threats to the 30jl platform.
• Legal and regulatory compliance: To meet our obligations under applicable Philippine gaming regulations, anti-money laundering (AML) laws, and data privacy legislation.
• Responsible gaming: To monitor gaming activity and identify patterns that may indicate problem gambling, enabling us to offer appropriate support tools.
• Personalization and platform improvement: To understand how players use the 30jl platform and to continually improve features, game offerings, and the overall user experience.
• Marketing communications: Where you have opted in, to send you information about promotions, bonuses, and new features available on 30jl. You can opt out of marketing communications at any time.

30jl does not sell, rent, or trade your personal information to any third party. We only share your data in the following limited circumstances, and only to the extent necessary:

• Payment processors: We share relevant payment details with licensed payment service providers (such as GCash, Maya, and banking partners) solely for the purpose of processing your transactions.
• Identity verification providers: KYC (Know Your Customer) service providers may receive copies of your identification documents to assist with age and identity verification.
• Game software providers: To operate games on the 30jl platform, game providers may receive limited technical data (such as player session tokens) to enable gameplay. They do not receive your identity or financial data.
• Regulatory and legal authorities: 30jl may be required by law, court order, or regulatory authority to disclose certain player information. We will comply with such lawful requests and, where possible, notify you unless legally prohibited from doing so.
• Anti-fraud and security services: Where necessary to prevent financial crime or protect the security of the platform, we may share relevant information with fraud prevention agencies or law enforcement authorities.

All third parties who receive personal data from 30jl are required to handle it securely, use it only for the purposes it was shared, and comply with applicable data protection laws. We do not allow them to use your data for their own unrelated marketing or commercial purposes.

30jl uses cookies and similar tracking technologies on the platform to ensure it works properly and to improve your experience. Here's a breakdown of the types of cookies we use:

• Essential cookies: These are required for the platform to function. They manage your login session, keep your account secure, and remember your preferences during your visit. These cannot be disabled.
• Analytics cookies: These help us understand how players navigate the 30jl platform — which pages are most visited, where players encounter issues, and how long sessions typically last. This data is aggregated and not linked to individual identities.
• Functional cookies: These remember choices you make on the platform, such as your preferred language or game category, to personalize your experience.
• Security cookies: Used to detect and prevent fraudulent activity and unauthorized access attempts on the 30jl platform.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect your ability to log in or use certain features of the 30jl platform. We do not use cookies to serve third-party advertising.

30jl implements a range of technical and organizational security measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. These include:

• SSL/TLS encryption: All data transmitted between your device and the 30jl servers is encrypted using industry-standard Secure Sockets Layer (SSL) / Transport Layer Security (TLS) protocols.
• Encrypted password storage: Your account password is stored in a hashed and salted format. Even 30jl employees cannot see your actual password.
• Access controls: Access to player data within 30jl is restricted on a strict need-to-know basis. Only authorized personnel whose job functions require it can access personal information.
• Secure payment processing: Financial data related to your GCash, Maya, or bank account is processed through certified, PCI-DSS compliant payment gateways. Card and e-wallet credentials are never stored on 30jl's own servers.
• Regular security audits: The 30jl platform undergoes regular security assessments to identify and address potential vulnerabilities.
• Two-factor authentication: Players are encouraged to enable additional security on their accounts where available.

30jl retains your personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation. Specifically:

• Active accounts: We retain your data throughout the period your 30jl account remains active.
• Closed accounts: Following account closure, we retain certain information (identity documents, transaction history) for a minimum of five (5) years, as required by Philippine anti-money laundering regulations and gaming compliance obligations.
• Gaming and transaction records: Bet history and transaction logs are retained for a minimum of five (5) years for regulatory audit purposes.
• Support communications: Records of customer support interactions are retained for up to three (3) years.
• Marketing data: If you opt out of marketing communications, your contact information is retained on a suppression list to ensure we honour your preference and do not contact you again.

Once the applicable retention period expires and there is no longer a legal or operational requirement to hold your data, 30jl will securely delete or anonymize it.

Under the Philippine Data Privacy Act of 2012, you have specific rights regarding your personal information. As a 30jl player, you are entitled to the following:

To exercise any of these rights, contact the 30jl Data Privacy team at support@30jl.best. Please include your registered email address and clearly describe your request. We will respond within 30 days of receipt.

30jl is strictly an adults-only platform. We do not knowingly collect personal information from individuals under 21 years of age. The minimum age to register and play on 30jl is 21 years old, in line with Philippine online gaming regulations.

During registration and at the account verification stage, 30jl collects date of birth and may request government-issued identification to confirm that a player meets the age requirement. Any account found to belong to a person under 21 will be immediately closed, all activity will be voided, and any deposited funds will be returned to the source payment method.

If you believe that a minor has registered on the 30jl platform, please contact us immediately at support@30jl.best so we can investigate and take appropriate action.

The 30jl platform integrates with third-party services to deliver certain features, including payment processing and game software. These third parties operate under their own privacy policies, which are independent of this document.

30jl is not responsible for the privacy practices of third-party game providers, payment gateways, or any other external services connected to the platform. When you interact with third-party services through 30jl, we encourage you to review their respective privacy policies.

The 30jl website does not contain links to third-party external websites for advertising or affiliation purposes. All navigation links on the platform point to pages within the 30jl domain.

30jl may update this Privacy Policy from time to time as the platform evolves, regulations change, or new features are introduced. When material changes are made, we will update the "Last updated" date at the top of this page.

Where a change is significant — for example, a new way of using your personal data — we will notify registered players via email or through an in-platform notification before the change takes effect. For minor updates, the change will be reflected in this document without individual notification.

Your continued use of the 30jl platform after any update to this Privacy Policy constitutes your acceptance of the revised policy. We recommend checking this page periodically to stay informed. The most current version is always available at https://30jl.best/privacy-policy.

If you have any questions, concerns, or requests related to your personal data and how 30jl handles it, our Data Privacy team is ready to assist you. We aim to respond to all data-related enquiries within 30 days.

For general support questions unrelated to data privacy, you can also visit our FAQ page or reach our support team through live chat available on the 30jl platform.

If you are not satisfied with how 30jl has handled your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC) through their official channels.